Terms & Conditions

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Terms governing your use of Global Puja services

Introduction

These Terms of Usage govern your use of the content and services offered by Global Puja Services Pvt. Ltd. through our website and the Global Puja mobile application (collectively referred to as "Global Puja," "we," "us," or "our").

Updates to Terms

We may update or modify these Terms from time to time. It is your responsibility to review them periodically. Continued use of our platform implies your acceptance of the updated terms.

User Consent

By accessing or using Global Puja, you ("User," "Member") agree to these Terms unconditionally. If you do not agree, please do not use the platform. Your continued usage signifies legal acceptance of these terms.

General Description

Global Puja offers spiritual content, astrological consultations, puja bookings, religious ceremonies, and spiritual products via web, app, and other electronic media. Services include:

  • Free Services: Accessible without registration
  • Paid Services: Require registration and accurate personal information

Registration & Eligibility

  • You must be legally capable of entering contracts under applicable law
  • Minors under 18 must use the platform only under legal guardian supervision
  • You agree to provide accurate, current, and complete registration data
  • Multiple accounts using different contact numbers are prohibited
  • Global Puja reserves the right to suspend or terminate accounts with false or incomplete data

Account Security

You are responsible for maintaining the confidentiality of your login credentials. Global Puja is not liable for any loss due to unauthorized access. Notify us immediately of any breach or misuse of your account.

Third-Party Services

Some services may be provided by third-party providers. Global Puja is not responsible for third-party content or outcomes. Personal data shared with third-party providers is at your own risk.

Payment & Data Risks

Online payments may be vulnerable to misuse or fraud. Global Puja and its payment partners are not liable for such risks. Users are advised to exercise caution during transactions.

Service Restrictions

You may not use Global Puja if:

  • You reside in a jurisdiction that prohibits such services
  • You are restricted by law, treaty, or religious practice
  • You have created multiple active accounts

Website Content & Conduct

All content is proprietary and must be used respectfully. You may not post unlawful, abusive, or offensive material. Global Puja reserves the right to suspend or terminate access for violations.

Spiritual Services Disclaimer

Astrological and spiritual guidance is not a substitute for professional medical, legal, or financial consultation. Global Puja does not guarantee results or outcomes from services. Use of services is at your own discretion and risk.

Delivery, Cancellation & Refund Policy

Reports & Consultations:

  • No refunds will be issued once the order reaches the "Processing" stage
  • Cancellation is allowed only within one hour of payment and is subject to Global Puja's discretion
  • No refunds for incorrect data provided by users
  • Requests to correct data must be made within one hour of submission

Consultation Services:

  • No refunds for missed consultations due to incorrect contact information, poor connectivity, or user unavailability
  • Technical issues will be addressed on a case-by-case basis

Product Orders:

  • No refunds for damaged products post-delivery
  • Refunds may be considered only if damage occurs during transit with proper documentation

Refund Processing:

  • Refunds, if approved, will be credited to the user's Global Puja wallet
  • Deductions may apply for payment gateway charges, shipping, customs, or processing costs
  • Refund requests are reviewed within 72 hours

User Obligations

All users must comply with Global Puja's Terms and Privacy Policy. Users must not:

  • Post false, offensive, or abusive content
  • Promote intolerance or discrimination
  • Share unauthorized content or violate intellectual property rights
  • Harvest data, spam, or upload malicious software
  • Engage in unauthorized access or commercial resale

Breach & Termination

Global Puja reserves the right to modify, suspend, or terminate any service or user account without prior notice. Termination may occur if:

  • Registration data is unverifiable, misleading, or incomplete
  • User actions may cause legal liability to Global Puja or its partners
  • User interferes with other users or violates Global Puja's privacy policy

Disclaimer & Limitation of Liability

Nature of Services:

Global Puja provides spiritual guidance and religious services. Results may vary based on individual beliefs and circumstances.

No Warranty:

Global Puja makes no guarantees for accuracy, reliability, or suitability of services. Everything is provided "as is" without warranties of any kind.

Service Provider Disclaimer:

Spiritual advisors and service providers are independent contractors, not employees of Global Puja. Advice given is not guaranteed and outcomes may vary.

Proprietary Rights to Content

All content on Global Puja is protected by intellectual property laws. Users may not reproduce or distribute content without permission. Third-party content is not claimed by Global Puja and disputes must be directed accordingly.

Governing Law & Jurisdiction

These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of competent courts. Both parties agree to attempt resolution through mediation before pursuing legal action.

Contact Information

Company: Global Puja Services Pvt. Ltd.

Email: support@globalpuja.com

Official notices must be in writing and sent via email or post. Notices are considered received 24 hours after email or 3 days after postal delivery.

Final Disclaimer

Puja, astrology, and religious services are spiritual in nature. Global Puja and its team act as facilitators and do not guarantee specific results. Effectiveness depends on individual belief, faith, and spiritual factors. Global Puja is not liable for spiritual or material outcomes.

These Terms and Conditions are effective as of January 2024 and represent the complete agreement between users and Global Puja Services Pvt. Ltd.