Privacy Policy
Protecting your privacy and ensuring data security
Global Puja ("A product of Global Puja Services Pvt. Ltd.") is committed to protecting the privacy of users of our website and mobile application (including astrologers and customers whether registered or not registered). Please read this privacy policy carefully to understand how we collect, use, and protect your information.
USER'S CONSENT
This Privacy Policy, which may be updated from time to time, deals with the information collected from users including personal identification, contact details, birth details, and any spiritual guidance provided using the supplied information. By accessing and using our platform, you indicate that you understand and expressly consent to our privacy policy.
Your continued use of our services confirms your unconditional consent to the collection, maintenance, use, processing, and disclosure of your personal information in accordance with this Privacy Policy.
INFORMATION COLLECTED BY GLOBAL PUJA
PERSONAL IDENTIFIABLE INFORMATION:
Personal information is collected when it identifies a specific user. Such information is collected during the following activities:
Creating an Account / Registration:
When creating an account, we may collect: Full name, Address, Phone Number, Email address, Date of Birth, Gender, Location, Profile Picture, and other information required for personalized puja and astrology services.
Your email address or phone number with password/OTP is used to secure your profile and provide personalized spiritual services. Without registration, we may not be able to provide our complete range of services.
Booking Paid Services:
When booking puja services, we collect personal information, financial details including payment information through secure third-party gateways, IP addresses, and other booking-related information. This information is kept highly confidential.
Cookies and Log Files:
We collect information stored by your browser including session data, visit times, page views, and preferences. Cookies help us personalize your experience and display relevant content. You may choose to block cookies, though this may limit certain features.
SECURITY MEASURES
The security of your personal information is very important to us. We implement various physical and electronic security measures to protect against unauthorized access. Personal information is collected on secured servers, and payment details are processed through encrypted SSL connections.
However, no data transmission can be guaranteed completely secure. We advise users to take precautions with their login credentials and personal information.
USAGE OF INFORMATION
Information collected may be used for purposes including but not limited to:
- Providing personalized puja and astrology services
- Improving our platform and user experience
- Processing payments and managing bookings
- Sending service updates and promotional content
- Analyzing usage patterns to enhance our offerings
- Compliance with legal obligations
INFORMATION SHARING
We do not share your personal information except in the following circumstances:
- When required by law or legal proceedings
- To protect the rights and safety of users and the public
- With trusted third-party service providers under strict confidentiality agreements
- In case of business transfers, with proper notice to users
CHILDREN'S PRIVACY POLICY
Our platform is intended for users who are 18 years of age or older. We do not intentionally collect personal information from individuals under 18. If you are under 18, please refrain from using our services. If we become aware of information from a child under 18, we will take immediate steps to remove such data.
DATA RETENTION
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your personal information, subject to certain legal and business requirements.
GRIEVANCE OFFICER
Grievance Officer Name: Privacy Officer
Email: privacy@globalpuja.com
This officer is appointed in accordance with applicable privacy laws and can be contacted for any discrepancies, policy violations, or privacy concerns.
POLICY UPDATES
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
This Privacy Policy is effective as of January 2024 and is published in accordance with applicable privacy and data protection laws.